Privacy Policy
How we collect, use, and protect your personal information
Privacy Policy
This Privacy Policy explains how Potter Labs collects, uses, and protects your information when you use Trendit.
Table of Contents
1. Introduction
Welcome to Trendit, a Reddit data collection and analysis platform operated by Potter Labs ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we collect, use, and share your information.
This Privacy Policy applies to our website, dashboard, API, and all related services (collectively, the "Service"). By using our Service, you consent to the collection and use of your information as described in this policy.
Key Principle: We only collect information necessary to provide and improve our services. We never sell personal data and we're committed to data minimization and user control.
2. Information We Collect
2.1 Account Information
When you create an account, we collect:
- Email address (for authentication via Auth0)
- Username and profile information from your OAuth provider (Google, GitHub)
- Account preferences and settings
- Subscription and billing information
2.2 Usage Information
We automatically collect information about how you use our Service:
- API usage patterns and call frequency
- Dashboard interactions and feature usage
- Data collection job configurations and results
- Login times and session duration
- Error logs and performance metrics
2.3 Technical Information
For security and functionality purposes, we collect:
- IP addresses and device information
- Browser type and operating system
- Referrer URLs and clickstream data
- Cookies and similar tracking technologies
16. Contact Information
If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:
General Privacy Inquiries
Email: privacy@potterlabs.xyz
Response Time: Within 30 days
Data Protection Officer
Email: dpo@potterlabs.xyz
For: GDPR and EU privacy matters
This Privacy Policy is effective as of December 12, 2024