Privacy Policy

How we collect, use, and protect your personal information

Privacy Policy

This Privacy Policy explains how Potter Labs collects, uses, and protects your information when you use Trendit.

Last updated: December 12, 2024
Transparent and comprehensive

Table of Contents

1. Introduction

Welcome to Trendit, a Reddit data collection and analysis platform operated by Potter Labs ("we," "our," or "us"). We are committed to protecting your privacy and being transparent about how we collect, use, and share your information.

This Privacy Policy applies to our website, dashboard, API, and all related services (collectively, the "Service"). By using our Service, you consent to the collection and use of your information as described in this policy.

Key Principle: We only collect information necessary to provide and improve our services. We never sell personal data and we're committed to data minimization and user control.

2. Information We Collect

2.1 Account Information

When you create an account, we collect:

  • Email address (for authentication via Auth0)
  • Username and profile information from your OAuth provider (Google, GitHub)
  • Account preferences and settings
  • Subscription and billing information

2.2 Usage Information

We automatically collect information about how you use our Service:

  • API usage patterns and call frequency
  • Dashboard interactions and feature usage
  • Data collection job configurations and results
  • Login times and session duration
  • Error logs and performance metrics

2.3 Technical Information

For security and functionality purposes, we collect:

  • IP addresses and device information
  • Browser type and operating system
  • Referrer URLs and clickstream data
  • Cookies and similar tracking technologies

16. Contact Information

If you have questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

General Privacy Inquiries

Email: privacy@potterlabs.xyz

Response Time: Within 30 days

Data Protection Officer

Email: dpo@potterlabs.xyz

For: GDPR and EU privacy matters

Potter Labs

Website: https://potterlabs.xyz

Service Website: https://reddit.potterlabs.xyz

This Privacy Policy is effective as of December 12, 2024